Privacy Policy

Effective Date: 30/05/2024

Welcome to Adventure Ticket (https://adventure-ticket.com). We are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking through our site.

1. Who We Are

Our website address is: https://adventure-ticket.com. We specialize in paramotoring and hot air ballooning experiences in Laos.

2. What Personal Data We Collect

a. Booking and Communication

  • Full name
  • Email address
  • Phone number
  • Hotel/accommodation information
  • Booking preferences and extras
  • Payment information (handled securely via third-party payment processors like Stripe)

b. Comments

When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to detect spam. An anonymized string from your email may be shared with Gravatar. Gravatar’s policy: https://automattic.com/privacy/.

c. Media

If you upload images, avoid including location data (EXIF GPS) as visitors can download and extract this data.

d. Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device info and language settings
  • Pages visited, referral links, and session durations

3. How We Use Your Information

  • Process your booking and payments
  • Send confirmations and important updates
  • Improve our services and website functionality
  • Ensure compliance with local aviation safety regulations

We do not sell your data to third parties.

4. Cookies

We use cookies to improve user experience and website performance. Cookies may store login info, display preferences, or be used for analytics and advertising tracking (e.g., Google Ads, Facebook Pixel).

If you leave a comment, cookies may save your name and email for future convenience. These last for one year. You can disable cookies via your browser, but some features may be affected.

5. Embedded Content

Articles may include embedded content (videos, images, articles) from third-party sites, which behave the same as if you visited those sites directly. These sites may collect data, use cookies, or track your interaction.

6. Who We Share Your Data With

  • Payment Processors (e.g., Stripe)
  • Analytics Platforms (e.g., Google Analytics)
  • Marketing Platforms (e.g., Meta, Google Ads)

These third parties only receive the necessary information and are bound by privacy obligations.

7. How Long We Retain Your Data

  • Comments and metadata are retained indefinitely.
  • Registered user profiles can be viewed, edited, or deleted by the user or admin (excluding usernames).

8. Your Rights

You can request:

  • A copy of your personal data
  • Correction or deletion of your data
  • That we stop processing your data (where applicable)

To make a request, contact us at:
📧 info@adventure-ticket.com
📞 +856 20 9110 2325

9. Where Your Data Is Sent

Visitor comments may be checked via an automated spam detection service.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

11. Data Security

We protect your information through encryption (SSL) and best practices to prevent unauthorized access or misuse.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations or legal obligations. The most recent version will always be posted on this page with the effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Adventure Ticket
📍 Viengkeo, Vang Vieng city, Laos 10000
📧 info@adventure-ticket.com
📞 +856 20 9110 2325

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